Privacy Policy

FAQ's

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PRIVACY AND COOKIES POLICY

Leaders of Our Future, Ltd (LOF) respects your privacy and is committed to protecting your personal data. This policy (together with our Terms of use and any other documents referred to on it) applies to the use of our website and our learning portal services and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, and tells you about your privacy rights and how the law protects you.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.leadersofourfuture.com (our Site) you acknowledge and are accepting and consenting to the practices described in this policy.

IMPORTANT INFORMATION AND WHO WE ARE

Leaders of Our Future, Ltd is a company registered in England and Wales. Our company registration number is 16260606 and our registered office is at 35 Stamford New Road, Altrincham, Cheshire, WA14 1EB, GB.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Controller

Leaders of Our Future, Ltd (“We, Us or Our”) is the controller and responsible for your personal data.

Contact Details

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using either of the following details:

Post: 35 Stamford New Road, Altrincham, Cheshire, WA14 1EB, UK

Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes To this Policy and Your Duty to Inform Us of Changes

We keep our privacy policy under regular review. This version was last updated on 26th June, 2025.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third Party Links

This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Summary of how we use your personal data

LOF uses your personal data:

where we need to perform the contract which we are about to enter into, or have entered into, with you;
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
where we need to comply with legal obligations;
where we have your consent.

Where we rely on your consent, such as for marketing purposes, you can withdraw this consent at any time.

·Our privacy policy sets out more details of this processing, including details of your data protection rights, and your right to object to certain processing.

What does this policy cover?

This policy describes how LOF will make use of your personal data when you register your details or your child’s details on our website or web portal.

It also describes your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

What information do we collect?

We collect and process personal data about you when you interact with us and our websites, and when you purchase resources and/or services from us. This includes:

your name, your child’s name;
your gender, your child’s gender;
your child’s school year
your age/date of birth, your child’s age/date of birth together with any relevant medical information required for us to perform a service (only where necessary);
your home address, email address and phone number; and your child’s home address, email address and phone number
your picture; your child’s picture for identification purposes
your payment and delivery details, including billing address and credit card details, where you make purchases from us (where relevant);
your marketing preferences, including any consents you have given us;
communications that you may send to us;
information related to the browser or device you use to access our website;
information that does not directly identify you (your IP address through the placement of cookies; and location data which may be gained through your IP address).

How do we use this information, and what is the legal basis for this use?

We process this personal data for the following purposes:

To fulfil a contract, or take steps linked to a contract: this is relevant where you purchase resources or services from us. This includes:
- verifying your identity and your child’s identity;
- taking payments;
- communicating with you;
- providing customer services and arranging the delivery or other provision of resources or services.
As required to conduct our business and pursue our legitimate interests, in particular:
- we will use your information to provide details of resources and services you have enquired about or resources or services you have requested, and respond to any comments or complaints you may send us;
- we monitor use of our websites and online services, and use your information to help us evaluate, improve and protect our resources, content, services and websites, both online and offline;
- we use information you provide to personalise our website, resources or services for you;
- where relevant, if you provide a credit or debit card as payment, we also use third parties to check the validity of the sort code, account number and card number you submit in order to prevent fraud (see data sharing below);
- we monitor customer accounts to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law;
- we use information you provide to investigate any complaints received from you or from others, about our website or our resources or services;
- we will use personal data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation), for example we may need to share personal data with the Department of Education or an inspection authority to comply with our regulatory obligations;
- we use personal data of some individuals to invite them to take part in market research.
Where you give us consent:
- We place cookies and use similar technologies in accordance with our cookies policy (see our Cookie policy below which details how we use them) and the information provided to you when those technologies are used;
- We will keep you updated about any of our products, services or offers by email;
- On other occasions where we ask you for consent, we will use the personal data for the purpose which we explain at that time.
For purposes which are required by law:
- where we need parental consent to provide online services to children under 13
- where we need consent from students over 13 to process their data
- In response to requests by government or law enforcement authorities conducting an investigation.

Withdrawing consent or otherwise objecting to direct marketing
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your personal data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, updating your preferences in any account or by contacting us using the details set out below.

Who will we share this personal data with, where and when?

Personal data will be shared with organisations, such as insurers and organisations which conduct background checks, where necessary. It will also be shared with organisations such as the Institute of Leadership & Management for certification purposes and/or the Department of Education for regulatory purposes.

Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.

Personal data will also be shared with third party service providers, who will process it on behalf of a Controller for the purposes identified above. In particular, we use third party providers of website hosting, maintenance and marketing.

In the event that the business is sold or integrated with another business, your details will be disclosed to our advisors and any prospective purchaser’s advisor and will be passed to the new owners of the business.

International Transfers

Some of our third-party service providers are based outside the UK and European Economic Area (EEA), which means your personal data may be transferred to, and processed in, countries outside the UK/EEA.

We use the following international service providers:

AWS (Amazon Web Services) – Data storage and communications
GoDaddy – Communications and webhosting
Microsoft – Communications services

Where we transfer your personal data outside the UK/EEA, we ensure appropriate safeguards are in place:

· Adequacy Decisions: We only transfer data to countries that the UK Government or European Commission has determined provide adequate protection for personal data

· Standard Contractual Clauses (SCCs): Where no adequacy decision exists, we use UK/EU approved standard contractual clauses with our service providers

· Additional Security Measures: We implement supplementary technical and organisational measures where required

Leaders of Our Future (LOF) is a transformative youth leadership initiative empowering young minds with confidence, emotional intelligence, and future-ready skills.